Legal
Privacy Policy
This page is maintained by Ungrady Inc to explain what information we collect and how we use it. Last updated: July 3, 2026.
1. Who we are
Ungrady Inc ("we," "us," "our") is a landscaping and site-work company serving the Charlotte, North Carolina metropolitan area. This policy applies to information collected through our website, phone calls, text messages, emails, and in-person estimates.
2. Information we collect
We collect information you provide when you request an estimate, book a service, or contact us, including your name, phone number, email address, service address, and any project details you share. When you use our website, we may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and referring URLs.
3. How we use your information
We use your information to:
- Respond to estimate requests and questions
- Schedule, perform, and follow up on services at your property
- Send invoices, receipts, and service reminders
- Improve our website, marketing, and customer experience
- Comply with legal obligations
4. How we share your information
We do not sell your personal information. We may share information with trusted service providers who help us run our business (for example, scheduling software, payment processors, or email providers), and with subcontractors when needed to complete work at your property. We may also disclose information if required by law.
5. Cookies and analytics
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may limit some website features.
6. Text messages and calls
If you provide a phone number, you consent to receive service-related calls and text messages from Ungrady Inc regarding your estimate or project. Message and data rates may apply. You can opt out of non-essential messages at any time by replying STOP or contacting us directly.
7. Data retention and security
We keep customer information only as long as needed to provide services, meet legal requirements, and resolve disputes. We use reasonable administrative and technical safeguards to protect your information, though no system is completely secure.
8. Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond within a reasonable timeframe consistent with applicable law.
9. Children's privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after an update means you accept the revised policy.
11. Contact us
Questions about this policy? Reach out anytime:
Ungrady Inc
Charlotte, NC
Phone: (704) 879-3075